Clear Infosec Inc. is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us, including through SMS and text messaging. By using our website or services, you consent to the practices described here.
Information we collect
We may collect the following types of information:
Personal information
- Name
- Email address
- Phone number
- Mailing address
- Any information you voluntarily provide through forms, messages, or inquiries
Contact form and on-site assistant
When you use our contact form or our on-site assistant (CIA, the Clear Infosec Assistant), we collect the details you choose to provide, such as your name, work email, company, phone number, and the messages you send, so our team can respond to your enquiry. These details are emailed to our team and are not used to train any AI model.
Mobile information
If you opt in to receive SMS or MMS messages, we collect your mobile phone number and your consent preferences.
Automatically collected information
- IP address
- Browser type
- Device information
- Pages visited and usage data
- Cookies and similar tracking technologies
How we use your information
We may use the information we collect to:
- Provide and manage our services
- Respond to enquiries you submit through our contact form or on-site assistant
- Communicate with you, including responding to inquiries
- Send SMS or MMS messages if you have opted in
- Improve our website and offerings
- Comply with legal and regulatory requirements
SMS and mobile messaging
If you opt in to receive SMS or MMS communications from us, we may send you informational, transactional, or promotional messages related to our services.
- Message frequency may vary
- Message and data rates may apply
- You may opt out at any time by replying STOP
- You may get help by replying HELP
Data security
We implement reasonable administrative, technical, and physical safeguards, including encryption in transit, limited physical access, and integrity controls, to protect your personal information from unauthorized access, use, or disclosure. No method of transmission over the internet or electronic storage is completely secure, but as security professionals we hold ourselves to a high standard.
Data retention
We keep information only as long as needed for the purpose it was collected, unless a longer period is required or permitted by law. After termination of a user account or our services, collected information is kept for no longer than three months and is then deleted or anonymized. Until deletion, it is kept isolated.
Your rights and choices
Depending on where you live, you may have rights over your personal information.
California residents (CCPA)
- Right to know what we collect, use, and disclose
- Right to request deletion of information we hold
- Right to opt out of the sale of your personal information
- Right to non-discrimination for exercising these rights
European residents (GDPR)
- Right to rectification and correction of your data
- Right to object to automated decision-making
- Right to data portability
- Right to access, restrict, or erase your data
International transfers
Our website is hosted in the United States. If you access it from another jurisdiction, including the European Union, you acknowledge that your personal data may be transferred to the US. We share data across our group companies only after taking appropriate steps to ensure it is processed securely.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Children's privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date, so we encourage you to review it periodically.
Questions about this policy?
Contact us and we will be glad to help.